Technical Support

Canadian Balancing Machinery Calibration Services have a proven history of immediately responding to customers technical issues. Due to their global infrastructure and technically advanced equipment, support can be provided 24/7, anywhere in Canada.

Many of today’s technical problems with balancing machines or processes can be quickly diagnosed and resolved by phone, email and remote diagnostics via the internet. This reduces the need and costs involved with engineers attending site and ensures optimum production levels are established in the quickest possible time. If the problem cannot be resolved remotely then the majority of diagnostics will have already been carried out ensuring that any site visits are reduced to the shortest required time without compromising on quality.

Canadian Balancing Machinery Calibration Services offers the most advanced remote diagnostics feature in the market place today. By supplying an internet connection to the balancer, by hardwire, wireless or 3G, a fully trained engineer can take control of the balancer’s measuring system to review the comprehensive diagnostics tools within Winbal, and to diagnose and even resolve the problem.